Comments on: Starving Students Screwed Me http://www.billrini.com/2004/08/30/starving-students-screwed-me/ Blogging About Poker Since 2546 Thu, 09 Feb 2012 10:31:43 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Dr. Glen http://www.billrini.com/2004/08/30/starving-students-screwed-me/#comment-9010 Dr. Glen Sat, 18 Jun 2011 16:57:23 +0000 http://www.billrini.com/?p=132#comment-9010 I too had a recent disgusting experience with Starving Students Movers. These guys were scheduled to arrive at 8:30AM and showed up at 2:30PM and informed me that I had not packed enough and they would return the next day, since they claimed to be fast and didn't want to wait for me. The next day a different crew was scheduled for 9:30AM and showed up at 6:00 PM. We rescheduled for a third try. They arrived at 9:30 with a third guy and I was hit with extra fees for PUC, Workman's Comp., Double-Drive Time, etc., which would add an additional 25% to the bill I did not have time to get other movers at this point so we began. Every hour or two, the guys went for a "cigar" break. I would later find out that it was not really a cigar. Somewhere during the move, over $4000 worth of jewelry went missing, along with a prescription for Oxycontin from years earlier (and that's just what I know is missing so far). A few of the items are irreplaceable heirlooms. For example, one of the rings is (was) all I have left of my late father's possessions. I emailed Melanie in claims who told me that it was "ridiculous" to think that employees would smoke pot right in front of a customer and that there was no "evidence" that a theft had occurred, despite a filed police report, which seems to be growing daily as I notice more missing property. You see, two of the three guys went with me to take a load to storage while a third stayed behind to pack up the cabinets and drawers. Four hours later, when we returned, he had only packed an eight-place set of dishes and some glasses. I paid $120 for him to pack up less than $30 worth of dishes! It appears that he was busy pilfering my property, rather than packing. I thought these guys were bonded and insured - I guess not. The move appeared to be going in slow motion, I thought, as an attempt to pad the time but several furniture items were damaged along the way. I won't even know the full extent until I move out of storage. My solid oak dining room table was rolled from the truck to the storage room on its side across the asphalt. My dresser was turned on its side, with two of the top drawers full of items other than clothes. I don't even know what all might have fallen out. Certainly, it doesn't take a rocket scientist to realize that you have to take the drawers out or unload them first. Surely, one could hear all of the property clanking around inside and falling out the bottom. Although the Claims Department (there is only one person who seems to answer to no one) is looking into the extensive property damage, they are not even willing to investigate the theft and drug abuse, essentially calling me a liar. Not once did Melanie ever tell me that they would look into the matter but immediately went into "defensive mode." Not only was I grossly overcharged but violated, insulted, disgusted and angered at how this operation conducts business. In our last email, I was patronized by the comment, "I believe you believe everything you're telling me. That doesn't make any of it true or correct." It certainly does not make any of it not true either. In other words, I'm some sort of nut job making this all up. How in the #@%& do you know if you never investigate?!? No wonder these guys feel so free to get away with this. Perhaps, a few personnel changes should be in order. To top it off, I had to hire a second crew of movers to finish the job these guys started. They only moved about 2/3 of my property and left the rest. They charged as much to move a few miles as it did a year and a half ago to move across state - I had much more to move then too. When I inquired about finishing the move, I was told, "You can certainly schedule another move." You've got to be kidding, right? I was told that this company makes 3000 moves a year and there are bound to be some complaints. Guess what Melanie, I'm only concerned with my move and the return of my property! How callous can one get? Do yourself a huge favor and DO NOT USE STARVING STUDENTS MOVERS!!! I too had a recent disgusting experience with Starving Students Movers. These guys were scheduled to arrive at 8:30AM and showed up at 2:30PM and informed me that I had not packed enough and they would return the next day, since they claimed to be fast and didn’t want to wait for me. The next day a different crew was scheduled for 9:30AM and showed up at 6:00 PM. We rescheduled for a third try. They arrived at 9:30 with a third guy and I was hit with extra fees for PUC, Workman’s Comp., Double-Drive Time, etc., which would add an additional 25% to the bill I did not have time to get other movers at this point so we began. Every hour or two, the guys went for a “cigar” break. I would later find out that it was not really a cigar. Somewhere during the move, over $4000 worth of jewelry went missing, along with a prescription for Oxycontin from years earlier (and that’s just what I know is missing so far). A few of the items are irreplaceable heirlooms. For example, one of the rings is (was) all I have left of my late father’s possessions.

I emailed Melanie in claims who told me that it was “ridiculous” to think that employees would smoke pot right in front of a customer and that there was no “evidence” that a theft had occurred, despite a filed police report, which seems to be growing daily as I notice more missing property. You see, two of the three guys went with me to take a load to storage while a third stayed behind to pack up the cabinets and drawers. Four hours later, when we returned, he had only packed an eight-place set of dishes and some glasses. I paid $120 for him to pack up less than $30 worth of dishes! It appears that he was busy pilfering my property, rather than packing. I thought these guys were bonded and insured – I guess not.

The move appeared to be going in slow motion, I thought, as an attempt to pad the time but several furniture items were damaged along the way. I won’t even know the full extent until I move out of storage. My solid oak dining room table was rolled from the truck to the storage room on its side across the asphalt. My dresser was turned on its side, with two of the top drawers full of items other than clothes. I don’t even know what all might have fallen out. Certainly, it doesn’t take a rocket scientist to realize that you have to take the drawers out or unload them first. Surely, one could hear all of the property clanking around inside and falling out the bottom.
Although the Claims Department (there is only one person who seems to answer to no one) is looking into the extensive property damage, they are not even willing to investigate the theft and drug abuse, essentially calling me a liar. Not once did Melanie ever tell me that they would look into the matter but immediately went into “defensive mode.” Not only was I grossly overcharged but violated, insulted, disgusted and angered at how this operation conducts business. In our last email, I was patronized by the comment, “I believe you believe everything you’re telling me. That doesn’t make any of it true or correct.” It certainly does not make any of it not true either. In other words, I’m some sort of nut job making this all up. How in the #@%& do you know if you never investigate?!? No wonder these guys feel so free to get away with this. Perhaps, a few personnel changes should be in order.
To top it off, I had to hire a second crew of movers to finish the job these guys started. They only moved about 2/3 of my property and left the rest. They charged as much to move a few miles as it did a year and a half ago to move across state – I had much more to move then too. When I inquired about finishing the move, I was told, “You can certainly schedule another move.” You’ve got to be kidding, right?
I was told that this company makes 3000 moves a year and there are bound to be some complaints. Guess what Melanie, I’m only concerned with my move and the return of my property! How callous can one get?

Do yourself a huge favor and DO NOT USE STARVING STUDENTS MOVERS!!!

]]> By: Annie http://www.billrini.com/2004/08/30/starving-students-screwed-me/#comment-8360 Annie Fri, 18 Mar 2011 19:01:06 +0000 http://www.billrini.com/?p=132#comment-8360 I always wondered if it were actual students moving stuff. Go figure its not. Glad I did my research before attempting to use them. I always wondered if it were actual students moving stuff. Go figure its not. Glad I did my research before attempting to use them.

]]> By: Gary Eisenberg http://www.billrini.com/2004/08/30/starving-students-screwed-me/#comment-6001 Gary Eisenberg Fri, 01 Jan 2010 07:24:36 +0000 http://www.billrini.com/?p=132#comment-6001 This had to be the worst moving experience we have ever had. There was absolutely no communication from the corporate office when they would pick up our items or when they finally did, no communication when these items would be delivered. Many calls to the corporate office were never returned and had to rely on our local branch to get any kind of information. Unfortunately, their information on delivery was completely wrong and cost my son, whose apartment the items they were going, great stress and inconvenience. When I did speak to the corporate dispatcher, I was treated rudely, without respect, and without any effort for accommodation or compensation for the inconvenience the company caused my son and my family. The movers, themselves, were excellent, but because of the grief caused by the corporate office I will never use this company again and will recommend to my friends and family to do likewise. PS. The total amount for the move was $150.00 over the quoted price. This had to be the worst moving experience we have ever had. There was absolutely no communication from the corporate office when they would pick up our items or when they finally did, no communication when these items would be delivered. Many calls to the corporate office were never returned and had to rely on our local branch to get any kind of information. Unfortunately, their information on delivery was completely wrong and cost my son, whose apartment the items they were going, great stress and inconvenience.
When I did speak to the corporate dispatcher, I was treated rudely, without respect, and without any effort for accommodation or compensation for the inconvenience the company caused my son and my family.
The movers, themselves, were excellent, but because of the grief caused by the corporate office I will never use this company again and will recommend to my friends and family to do likewise.
PS. The total amount for the move was $150.00 over the quoted price.

]]> By: Sam http://www.billrini.com/2004/08/30/starving-students-screwed-me/#comment-4318 Sam Fri, 12 Jun 2009 13:56:09 +0000 http://www.billrini.com/?p=132#comment-4318 I used Starving Students twice, once when I was living in California and another time while living in DC, and both times they were absolutely perfect. Fast, polite, professional, good priced. This company is huge and I have to imagine they do hundreds of moves a week, and I suppose from time to time there could be a mishap. Best of all, I called them on a Sunday Morning with questions about my upcoming move and there were live voices to help me out. I'll definitely use them again! I used Starving Students twice, once when I was living in California and another time while living in DC, and both times they were absolutely perfect. Fast, polite, professional, good priced. This company is huge and I have to imagine they do hundreds of moves a week, and I suppose from time to time there could be a mishap. Best of all, I called them on a Sunday Morning with questions about my upcoming move and there were live voices to help me out.

I’ll definitely use them again!

]]> By: Michelle http://www.billrini.com/2004/08/30/starving-students-screwed-me/#comment-4300 Michelle Mon, 08 Jun 2009 17:06:15 +0000 http://www.billrini.com/?p=132#comment-4300 WOW...I've used Starving Students twice and they were amazing!!! I couldn't believe how fast and professional they were. WOW…I’ve used Starving Students twice and they were amazing!!! I couldn’t believe how fast and professional they were.

]]> By: Leigh http://www.billrini.com/2004/08/30/starving-students-screwed-me/#comment-159 Leigh Wed, 26 Nov 2008 04:15:21 +0000 http://www.billrini.com/?p=132#comment-159 Oh, yes. Me too. I'm sorry you also had to learn about them the hard way. I agree with your closing statement that it would be very difficult to do worse than Starving Students. Ugh. Oh, yes. Me too. I’m sorry you also had to learn about them the hard way. I agree with your closing statement that it would be very difficult to do worse than Starving Students. Ugh.

]]> By: Sid http://www.billrini.com/2004/08/30/starving-students-screwed-me/#comment-158 Sid Wed, 08 Nov 2006 22:31:17 +0000 http://www.billrini.com/?p=132#comment-158 Starving Students, San Jose. Starving Sudents is a Complete SCAM. These guys (in San Jose) employ highly unprofessional crooks. They moved 2 bedrooms worth of stuff 5 miles away and charged me $750 (At the rate of $99/hr. + mileage). They work EXTREMELY slowly and make sure you are overcharged. Additionally, they left several items on the curb at the destination and took off. During my move they almost drove off with my safe still in their truck. If you decide to use them make sure you inspect the truck throughly before they drive off. I called the customer service guys and they were far worse. I am specifically talking about the San Jose, CA branch of Starving Students. These guys are complete thugs!!! Be Warned ! Starving Students, San Jose.

Starving Sudents is a Complete SCAM.
These guys (in San Jose) employ highly unprofessional crooks.
They moved 2 bedrooms worth of stuff 5 miles away and charged me $750 (At the rate of $99/hr. + mileage).

They work EXTREMELY slowly and make sure you are overcharged.

Additionally, they left several items on the curb at the destination and took off. During my move they almost drove off with my safe still in their truck.

If you decide to use them make sure you inspect the truck throughly before they drive off.

I called the customer service guys and they were far worse.

I am specifically talking about the San Jose, CA branch of Starving Students. These guys are complete thugs!!! Be Warned !

]]> By: Dana http://www.billrini.com/2004/08/30/starving-students-screwed-me/#comment-157 Dana Wed, 05 Jul 2006 23:56:41 +0000 http://www.billrini.com/?p=132#comment-157 I wish I had read this before I moved last week. Read my blog on myspace... www.myspace.com/danagumm Glad to know I am not alone... I love the "do you really need to move today?" so funny.. I scheduled my move 6 weeks in advance, because I needed to move that day.. LOL and I still didn't get to move that day. I wish I had read this before I moved last week. Read my blog on myspace… http://www.myspace.com/danagumm

Glad to know I am not alone… I love the “do you really need to move today?” so funny.. I scheduled my move 6 weeks in advance, because I needed to move that day.. LOL and I still didn’t get to move that day.

]]> By: mep http://www.billrini.com/2004/08/30/starving-students-screwed-me/#comment-152 mep Wed, 30 Nov -0001 00:00:00 +0000 http://www.billrini.com/?p=132#comment-152 That's messed up. Of course, they are not Starving nor or they Students. Starving || Students = null having no internet access for us geeks is just about as close to a temporary castration as possible. That’s messed up.

Of course, they are not Starving nor or they Students.

Starving || Students = null

having no internet access for us geeks is just about as close to a temporary castration as possible.

]]> By: Chibi http://www.billrini.com/2004/08/30/starving-students-screwed-me/#comment-153 Chibi Wed, 30 Nov -0001 00:00:00 +0000 http://www.billrini.com/?p=132#comment-153 Wow, that's just asinine. And, yeah, this page ranks pretty high on Google. Within the first 20 results or so. I have an aqquaintence who is considering using SS for her move, which is why I Googled it and found you. Mind if I link you? Wow, that’s just asinine.

And, yeah, this page ranks pretty high on Google. Within the first 20 results or so. I have an aqquaintence who is considering using SS for her move, which is why I Googled it and found you.

Mind if I link you?

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