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	<title>Comments on: PlayTech Wants Players to Fund New Player Acquisition</title>
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	<link>http://www.billrini.com/2009/07/31/playtech-players-fund-player-acquisition/</link>
	<description>Blogging About Poker Since 2546</description>
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		<title>By: Time Machine July — Bill's Poker Blog</title>
		<link>http://www.billrini.com/2009/07/31/playtech-players-fund-player-acquisition/#comment-7144</link>
		<dc:creator>Time Machine July — Bill's Poker Blog</dc:creator>
		<pubDate>Wed, 14 Jul 2010 11:17:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.billrini.com/?p=2572#comment-7144</guid>
		<description>[...] PlayTech Wants Players to Fund New Player Acquisition Stop “Protecting” Your Hands by Greg Walker Biting Your Tongue When is Journalism Not Journalism Is Facebook Poker Gambling? Even Play Money Poker Is Rigged! The Week That Was July 21 – 26 Money Making Tip: Don’t Play Poker at the Grand Diamond Casino in Poipet A Taste of Thailand July 25, 2009 How Poker Promotions Work Posting Comments on Bill’s Poker Blog Better WSOP Coverage, Please! Shut up you dirty hippy Quick Bits Any Liverpool Fans in the House? The Week That Was July 14 – July 20 Photos From Pattaya Will bwin Buy The World Poker Tour? The Week That Was July 6 – July 13 Ongame’s New P5 Engine Not Well Received Pain for Full Tilt Players Caused by Software Update Drawing to a Pair Poker Affiliate University Learning Thai and Doing What I Was Hoping Never to Do eGaming Review Aug Edition 888 and Party Gaming Agree With Me on Legalized Gaming in the US Karim Wilkins Speaks Out on Mr. Marcus’ Comments Foot, Meet Mouth. Mouth, Meet Foot. – Or Mr. Marcus Backpeddles William Hill Sounds Off On Rakeback The Week That Was June 29 – July 6 Slow News Day at Bluff Blast From The Past: Best “Heard at the Table” Posts Understatement is an Understatement 5 Great Ways To Increase Your Rakeback Profits [...]</description>
		<content:encoded><![CDATA[<p>[...] PlayTech Wants Players to Fund New Player Acquisition Stop “Protecting” Your Hands by Greg Walker Biting Your Tongue When is Journalism Not Journalism Is Facebook Poker Gambling? Even Play Money Poker Is Rigged! The Week That Was July 21 – 26 Money Making Tip: Don’t Play Poker at the Grand Diamond Casino in Poipet A Taste of Thailand July 25, 2009 How Poker Promotions Work Posting Comments on Bill’s Poker Blog Better WSOP Coverage, Please! Shut up you dirty hippy Quick Bits Any Liverpool Fans in the House? The Week That Was July 14 – July 20 Photos From Pattaya Will bwin Buy The World Poker Tour? The Week That Was July 6 – July 13 Ongame’s New P5 Engine Not Well Received Pain for Full Tilt Players Caused by Software Update Drawing to a Pair Poker Affiliate University Learning Thai and Doing What I Was Hoping Never to Do eGaming Review Aug Edition 888 and Party Gaming Agree With Me on Legalized Gaming in the US Karim Wilkins Speaks Out on Mr. Marcus’ Comments Foot, Meet Mouth. Mouth, Meet Foot. – Or Mr. Marcus Backpeddles William Hill Sounds Off On Rakeback The Week That Was June 29 – July 6 Slow News Day at Bluff Blast From The Past: Best “Heard at the Table” Posts Understatement is an Understatement 5 Great Ways To Increase Your Rakeback Profits [...]</p>
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		<title>By: Bill Rini</title>
		<link>http://www.billrini.com/2009/07/31/playtech-players-fund-player-acquisition/#comment-4837</link>
		<dc:creator>Bill Rini</dc:creator>
		<pubDate>Thu, 06 Aug 2009 18:00:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.billrini.com/?p=2572#comment-4837</guid>
		<description>Hi David,

Yes, I did say &quot;one of the biggest&quot; which means that there can be bigger fees.  :-)

I was being somewhat sarcastic though since PlayTech thinks players should eat the fees of recruiting new players while they report huge profits.  

But in the end, it&#039;s somewhat of a bizarre argument to make.  If the player came in via an affiliate then the licensee makes no more or less money if rakeback is being paid.  The whole idea behind rakeback is that the room pays out 35% to an affiliate and the affiliate gives 32 or 33% back to the player.  No money is saved by not saved having rakeback. 

The problem for the networks is that they sign up some rouge licensee who decides that rather than investing in promotions and marketing, they try to steal customers from other licensees on the network.  But that&#039;s a 100% predictable behavior based on the current compensation system.  And there are multiple ways the network could guard against it.  

Let&#039;s face it.  Catching these licensees is pretty easy.  The networks don&#039;t do it though.  Instead they declare all rakeback bad and try to scare their licensees into complying with the network rules.  But this is big business.  There are literally millions of dollars on the line so the hand slap $25K penalties for violators is a joke. 

And even if you do go through the whole network licensee warning and punishment process and kick them off the network . . . they still have all the contact info for all of those customers!  They just move them to a new network and keep raking in the profits.  

The bottom line is that nobody is going to be able to stop rakeback.  Networks that tie the hands of their operators are simply facilitating their own eventual doom.  It&#039;s a much better solution to prevent the thing that does make rakeback bad on a network which is the cannibalization.  

Bill</description>
		<content:encoded><![CDATA[<p>Hi David,</p>
<p>Yes, I did say &#8220;one of the biggest&#8221; which means that there can be bigger fees.  :-)</p>
<p>I was being somewhat sarcastic though since PlayTech thinks players should eat the fees of recruiting new players while they report huge profits.  </p>
<p>But in the end, it&#8217;s somewhat of a bizarre argument to make.  If the player came in via an affiliate then the licensee makes no more or less money if rakeback is being paid.  The whole idea behind rakeback is that the room pays out 35% to an affiliate and the affiliate gives 32 or 33% back to the player.  No money is saved by not saved having rakeback. </p>
<p>The problem for the networks is that they sign up some rouge licensee who decides that rather than investing in promotions and marketing, they try to steal customers from other licensees on the network.  But that&#8217;s a 100% predictable behavior based on the current compensation system.  And there are multiple ways the network could guard against it.  </p>
<p>Let&#8217;s face it.  Catching these licensees is pretty easy.  The networks don&#8217;t do it though.  Instead they declare all rakeback bad and try to scare their licensees into complying with the network rules.  But this is big business.  There are literally millions of dollars on the line so the hand slap $25K penalties for violators is a joke. </p>
<p>And even if you do go through the whole network licensee warning and punishment process and kick them off the network . . . they still have all the contact info for all of those customers!  They just move them to a new network and keep raking in the profits.  </p>
<p>The bottom line is that nobody is going to be able to stop rakeback.  Networks that tie the hands of their operators are simply facilitating their own eventual doom.  It&#8217;s a much better solution to prevent the thing that does make rakeback bad on a network which is the cannibalization.  </p>
<p>Bill</p>
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		<title>By: david</title>
		<link>http://www.billrini.com/2009/07/31/playtech-players-fund-player-acquisition/#comment-4835</link>
		<dc:creator>david</dc:creator>
		<pubDate>Thu, 06 Aug 2009 12:19:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.billrini.com/?p=2572#comment-4835</guid>
		<description>Hey Bill,

You wrote that the network fee is one ofthe biggest costs for an operator. That is not true. Networks take less of your revenues than affiliates. I thought you knew that?
d</description>
		<content:encoded><![CDATA[<p>Hey Bill,</p>
<p>You wrote that the network fee is one ofthe biggest costs for an operator. That is not true. Networks take less of your revenues than affiliates. I thought you knew that?<br />
d</p>
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		<title>By: James</title>
		<link>http://www.billrini.com/2009/07/31/playtech-players-fund-player-acquisition/#comment-4763</link>
		<dc:creator>James</dc:creator>
		<pubDate>Mon, 03 Aug 2009 01:12:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.billrini.com/?p=2572#comment-4763</guid>
		<description>Are you a rakeback affiliate? I don&#039;t know many rakeback affiliates who don&#039;t offer high percentage under the table deals on ipoker, ongame etc. Most sites are smart enough to let affiliates do their dirty work and not offer rakeback directly themselves. What do you think of the cake style, one rakeback account per network, solution? The only problem with cake doing it is that they now have loads of exclusive tables on the skins that cannot be accessed from other skins, so players might want to change skins for legit reasons. It could work for other networks though, and ipoker could do a, one vip account per network, system.</description>
		<content:encoded><![CDATA[<p>Are you a rakeback affiliate? I don&#8217;t know many rakeback affiliates who don&#8217;t offer high percentage under the table deals on ipoker, ongame etc. Most sites are smart enough to let affiliates do their dirty work and not offer rakeback directly themselves. What do you think of the cake style, one rakeback account per network, solution? The only problem with cake doing it is that they now have loads of exclusive tables on the skins that cannot be accessed from other skins, so players might want to change skins for legit reasons. It could work for other networks though, and ipoker could do a, one vip account per network, system.</p>
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		<title>By: Bill Rini</title>
		<link>http://www.billrini.com/2009/07/31/playtech-players-fund-player-acquisition/#comment-4762</link>
		<dc:creator>Bill Rini</dc:creator>
		<pubDate>Mon, 03 Aug 2009 01:01:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.billrini.com/?p=2572#comment-4762</guid>
		<description>Well, a big part of the rakeback problem doesn&#039;t have anything to do with rakeback affiliates so that&#039;s where I think the hole in the solution is.  Right now they&#039;re saying that nobody can offer rakeback.  So anybody who is getting rakeback on iPoker probably isn&#039;t going through an affiliate.  They&#039;re going directly to players and offering them juicy rakeback deals off the books.  

It&#039;s hard to police because the player has no incentive to rat out the room trying to recruit him and even if he does report the room to his favorite site all they can do is complain to the network who will ask the offending site what happened and they&#039;ll claim that the reporting site just has a grudge.  

Your suggestion really won&#039;t stop that.  That&#039;s because it&#039;s usually going to be much cheaper to steal high-raking customers and take a very small percentage of the revenue than it is to spend money on marketing.  The only thing that stops this behavior is to make it fantastically unprofitable to do so.  You remove the incentive by paying the room a much lower payout on players who already have accounts on the network.  Then there isn&#039;t any huge incentive to steal.  It&#039;s more profitable for them to concentrate on bringing in fresh, new players.</description>
		<content:encoded><![CDATA[<p>Well, a big part of the rakeback problem doesn&#8217;t have anything to do with rakeback affiliates so that&#8217;s where I think the hole in the solution is.  Right now they&#8217;re saying that nobody can offer rakeback.  So anybody who is getting rakeback on iPoker probably isn&#8217;t going through an affiliate.  They&#8217;re going directly to players and offering them juicy rakeback deals off the books.  </p>
<p>It&#8217;s hard to police because the player has no incentive to rat out the room trying to recruit him and even if he does report the room to his favorite site all they can do is complain to the network who will ask the offending site what happened and they&#8217;ll claim that the reporting site just has a grudge.  </p>
<p>Your suggestion really won&#8217;t stop that.  That&#8217;s because it&#8217;s usually going to be much cheaper to steal high-raking customers and take a very small percentage of the revenue than it is to spend money on marketing.  The only thing that stops this behavior is to make it fantastically unprofitable to do so.  You remove the incentive by paying the room a much lower payout on players who already have accounts on the network.  Then there isn&#8217;t any huge incentive to steal.  It&#8217;s more profitable for them to concentrate on bringing in fresh, new players.</p>
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		<title>By: James</title>
		<link>http://www.billrini.com/2009/07/31/playtech-players-fund-player-acquisition/#comment-4760</link>
		<dc:creator>James</dc:creator>
		<pubDate>Mon, 03 Aug 2009 00:47:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.billrini.com/?p=2572#comment-4760</guid>
		<description>It doesn&#039;t provide an incentive to not steal players, but it means that the poker sites will have to be imaginative enough to find a way to do it themselves, rather than simply relying on offering affiliates higher percentages, knowing full well that the extra money will be offered to customers. It&#039;d make the sites work on customer satisfaction, making our jobs easier and retention better, and get rid of the current cut throat rakeback culture.</description>
		<content:encoded><![CDATA[<p>It doesn&#8217;t provide an incentive to not steal players, but it means that the poker sites will have to be imaginative enough to find a way to do it themselves, rather than simply relying on offering affiliates higher percentages, knowing full well that the extra money will be offered to customers. It&#8217;d make the sites work on customer satisfaction, making our jobs easier and retention better, and get rid of the current cut throat rakeback culture.</p>
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		<title>By: Bill Rini</title>
		<link>http://www.billrini.com/2009/07/31/playtech-players-fund-player-acquisition/#comment-4757</link>
		<dc:creator>Bill Rini</dc:creator>
		<pubDate>Mon, 03 Aug 2009 00:28:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.billrini.com/?p=2572#comment-4757</guid>
		<description>@James:  Your idea is valid but it doesn&#039;t really provide a incentive not to steal customers from competing sites on the same network.  Then again, neither does the status quo or the William Hill/PlayTech solutions.</description>
		<content:encoded><![CDATA[<p>@James:  Your idea is valid but it doesn&#8217;t really provide a incentive not to steal customers from competing sites on the same network.  Then again, neither does the status quo or the William Hill/PlayTech solutions.</p>
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		<title>By: James</title>
		<link>http://www.billrini.com/2009/07/31/playtech-players-fund-player-acquisition/#comment-4748</link>
		<dc:creator>James</dc:creator>
		<pubDate>Sun, 02 Aug 2009 22:52:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.billrini.com/?p=2572#comment-4748</guid>
		<description>I&#039;m sorry if i&#039;m being far too simplistic, but wouldn&#039;t the answer be for the networks to limit the amount of mgr that rooms can pay, rather than the onus always being put onto the affiliate. For example, if boss told it&#039;s rooms that they could only offer affiliates 30% rakeback plus 15% gross for the affiliate, if the affiliate then chose to offer extra and make next to nothing, that&#039;d be their call, and they wouldn&#039;t last in the business for too long due to lack of earnings. In all honesty, when a room gives me 70%+ gross, of course i&#039;m going to offer my customers extra incentives because i can, and still make a decent amount of profit. 

** Edited to remove spammy link.  </description>
		<content:encoded><![CDATA[<p>I&#8217;m sorry if i&#8217;m being far too simplistic, but wouldn&#8217;t the answer be for the networks to limit the amount of mgr that rooms can pay, rather than the onus always being put onto the affiliate. For example, if boss told it&#8217;s rooms that they could only offer affiliates 30% rakeback plus 15% gross for the affiliate, if the affiliate then chose to offer extra and make next to nothing, that&#8217;d be their call, and they wouldn&#8217;t last in the business for too long due to lack of earnings. In all honesty, when a room gives me 70%+ gross, of course i&#8217;m going to offer my customers extra incentives because i can, and still make a decent amount of profit. </p>
<p>** Edited to remove spammy link.</p>
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		<title>By: Bill Rini</title>
		<link>http://www.billrini.com/2009/07/31/playtech-players-fund-player-acquisition/#comment-4740</link>
		<dc:creator>Bill Rini</dc:creator>
		<pubDate>Sun, 02 Aug 2009 11:12:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.billrini.com/?p=2572#comment-4740</guid>
		<description>Yes, but I have also written that there are ways you can provide rakeback and discourage player migration which are totally in the powers of the network that they choose not to employ.</description>
		<content:encoded><![CDATA[<p>Yes, but I have also written that there are ways you can provide rakeback and discourage player migration which are totally in the powers of the network that they choose not to employ.</p>
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		<title>By: MJ Ranklin</title>
		<link>http://www.billrini.com/2009/07/31/playtech-players-fund-player-acquisition/#comment-4733</link>
		<dc:creator>MJ Ranklin</dc:creator>
		<pubDate>Sun, 02 Aug 2009 01:36:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.billrini.com/?p=2572#comment-4733</guid>
		<description>&quot; the problem with rakeback is that licensees within a network are incentivized to steal customers from each other&quot;

That&#039;s what he just said, Bill.  You misunderstand his comments.  Rankeback hurts the bottom line of cardrooms.  This is obvious and does not have anything to do with affiliate compensation.

Frishman&#039;s comments are right on the money, and really nearly impossible to disagree with.  Rakeback &quot;reduces the bottom line to a minimum and does not incentivise loyalty.&quot;  Rakeback incentivises migration, and you have even written this yourself.</description>
		<content:encoded><![CDATA[<p>&#8221; the problem with rakeback is that licensees within a network are incentivized to steal customers from each other&#8221;</p>
<p>That&#8217;s what he just said, Bill.  You misunderstand his comments.  Rankeback hurts the bottom line of cardrooms.  This is obvious and does not have anything to do with affiliate compensation.</p>
<p>Frishman&#8217;s comments are right on the money, and really nearly impossible to disagree with.  Rakeback &#8220;reduces the bottom line to a minimum and does not incentivise loyalty.&#8221;  Rakeback incentivises migration, and you have even written this yourself.</p>
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